Refund Policy

Refund Policy

Refund Policy

If you are not completely satisfied with your purchase you may return the item(s) to us for a refund or exchange within 30 days of purchase:

 – Please contact us by email prior to returning any unwanted item(s) in the post; you must state the original order number and whether you would like a refund or exchange.

 – Unwanted item(s) must be in their original / re-saleable condition, and original paperwork / proof of purchase must be included.

 – We do not refund any costs incurred by you when returning unwanted item(s) to us.

 – Customers within the EU returning item(s) within 7 days of purchase will also be refunded their original delivery charge, based on distance selling regulations.

 – Refunds will be processed only when we receive the unwanted goods back, and will be made to the original card used for payment.  Please allow 30 days for the refund to appear.

 – If your item(s) have arrived faulty or damaged, please contact us by email and we will arrange a replacement or full refund as soon as possible.

 – If you have any questions regarding our refund policy please contact us by email and will will respond to you at our earliest convenience.


Return Address:

56 The Spinnaker

South Woodham Ferrers




Our refund policy is in addition to your statutory rights and does not affect them in any way.


























Refund Policy

Thank you for visiting our website and joining us and our close friends Minnie and Maxie Moo on their amazing adventures.

Refund Policy

Facebook Posts

Morning my lovelies, we are now up and running on Instagram and Twitter. If you’d like to follows us, pop over and search @minnieandmaxiemoo on Instagram or @MinnieMaxieMoo on twitter. See you there love and twinkles 🐮🐮🌈 xx ... See MoreSee Less

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This is so very true! A big thank you to Mrs FD over at Family days. Tried & tested.thank you for sharing! I’m so glad your little ones enjoyed Minnie and Maxie’s adventure in London, love and twinkles 🐮🐮🌈

Ps, if you haven’t been over to The FD Page I’d highly recommend it 🙂 xx
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❤️📚It’s so true.... Minnie & Maxie Moo

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Minnie and Maxie are at Collingwood Pre Schools shopping evening in South Woodham Ferrers. Please pop down and see us. We’ve got our name in lights and everything! Love and twinkles 🐮🐮🌈 xx ... See MoreSee Less

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Evening my lovelies, I just want to thank you all from the bottom of my heart for your support, it really does mean the world to me.

It’s always been my dream to write a children’s book and now it’s done I’m faced with the tricky challenge of getting it out in to the big wide world.

I have a wonderful army of Mums behind me #collingwoodmassive and my lovely family, thank you all 😘

Every interaction with this little page really does help to spread the Moo Moo love. A like, share or comment goes a long way and means I don’t have to pay Mr Facebook lots of pennies. I’m on 199 likes!! I don’t much like odd numbers 😉

Anyway, that’s enough mushy stuff from me this evening, love you all lots 🐮🐮🌈 xx
#minnieandmaxiemoo #dreambig #localbusiness #childrensbook #spreadtheword
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A copy of our book will be winging its was to you tomorrow Carly Harrison, hope the twins love it - happy reading! Love and twinkles 🐮🐮🌈 xx ... See MoreSee Less

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Minnie’s magical satchel (cool bag) and a copy of our book will be winging their way to you tomorrow Mandy Thompson, enjoy! Love and twinkles 🐮🐮🌈 xx ... See MoreSee Less

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🌟🌟🌟Give away winners🌟🌟🌟

🥇 First place Mandy Thompson
🥈 Second place Carley Harrison

Well done to you both, I will message for your addresses so I can post your prize. Thank you to everyone that entered your support means the world to me.

I'm only a handful of likes away from my next milestone of 200. Once I'm there I'll do another little give away! Love and twinkles 🐮🐮🌈 xx
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