Refund Policy

Refund Policy

Refund Policy

If you are not completely satisfied with your purchase you may return the item(s) to us for a refund or exchange within 30 days of purchase:

 – Please contact us by email prior to returning any unwanted item(s) in the post; you must state the original order number and whether you would like a refund or exchange.

 – Unwanted item(s) must be in their original / re-saleable condition, and original paperwork / proof of purchase must be included.

 – We do not refund any costs incurred by you when returning unwanted item(s) to us.

 – Customers within the EU returning item(s) within 7 days of purchase will also be refunded their original delivery charge, based on distance selling regulations.

 – Refunds will be processed only when we receive the unwanted goods back, and will be made to the original card used for payment.  Please allow 30 days for the refund to appear.

 – If your item(s) have arrived faulty or damaged, please contact us by email and we will arrange a replacement or full refund as soon as possible.

 – If you have any questions regarding our refund policy please contact us by email and will will respond to you at our earliest convenience.

Email: info@minnieandmaxiemoo.co.uk

Return Address:

56 The Spinnaker

South Woodham Ferrers

Chelmsford

Essex

CM3 5GL

Our refund policy is in addition to your statutory rights and does not affect them in any way.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Refund Policy

Thank you for visiting our website and joining us and our close friends Minnie and Maxie Moo on their amazing adventures.

Refund Policy

Facebook Posts

To celebrate Roald Dahl day here is one of my most favourite quotes 🐮🐮🌈 xx ... See MoreSee Less

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Over the summer holidays, I received the most lovely photo of two of my little Moo followers, Oscar and Sienna. They managed to find some cheeky ravens on a day out at Tropical Wings Zoo, thank you so much for the photo I love it 🐮🐮🌈 xx ... See MoreSee Less

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Hello lovelies, apologies for my absence over the past few weeks. We have been making the most of the summer holidays with the little Moo's. We have managed to pack so much in, including a week visiting the Northern Moo's, a week in Norfolk and lots of fab days out. I have lots to share with you all but for now I'll leave you with this little beauty. I'm sure you all know I love to make things, well my sisters do too. On our visit up north my lovely sister Tracy Moo made this for me I just love it ❤️. Be back soon with some more fab photos, love and twinkles 🐮🐮🌈 xx ... See MoreSee Less

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Some beautiful colouring going on here. If you'd like a Minnie or Maxie Moo of your own to colour in pop by our website and you'll find them all there, love and twinkles 🐮🐮🌈 xx
minnieandmaxiemoo.com/moo-moo-art-corner/
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We took our very own little Minnie and Maxie (Ava and George) to London to Natural History Museum, London. We just had to take our book along for fabulous photo opportunities. Our little Moo's had a fab day and we recreated lots of Minnie and Maxie's adventure. We even managed to get a wonderful photo outside the Tower of London. If you go on a London adventure this year I would love to see your photos 🐮🐮🌈 xx ... See MoreSee Less

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I'm all set up at Collingwood Primary School, come along and join in the fun at the summer fair 5:30 - 7:30 🐮🐮🌈 xx ... See MoreSee Less

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This handsome chap is my lovely nephew Tommy. I was so grateful for his (and my lovely in-laws) support at our book launch. He did some super colouring in too for my wall of gorgeousness xx ... See MoreSee Less

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*******WINNER********
Then winner of the Minnie Moo magical satchel is Clare Smith!!

Thank you so much for your support today, Oscar and Sienna both did amazing colouring! I will bring the satchel (and sticker for Oscar) to school on Monday, congratulations. Love and twinkles 🐮🐮🌈 xx
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